How to Verify Your Location (USA) — Online Casino Guide
Fix “We cannot verify your location” errors fast. Use the Location Test below, then follow browser and device-specific steps for iOS/Android/Windows/macOS. Tips for Wi-Fi/GPS, VPN/proxy, and time settings included.
Why Location Fails (Quick List)
- Location permission is blocked in your browser or device settings
- VPN/Proxy or corporate network obscures your real location
- Wi-Fi is off (desktop/laptops use Wi-Fi for network triangulation)
- GPS is weak or disabled (phones/tablets)
- Time/region settings or OS updates are out of sync
Location Test
Click the button to check if your browser can read your location now.
This test does not store your location. It only confirms whether your browser returns coordinates and an accuracy estimate.
Enable Browser Permissions
| Browser | Steps |
|---|---|
| Chrome | Click the lock icon → Site settings → Location: Allow. Then Settings → Privacy & security → Site settings → Location → ensure browser can ask. |
| Safari (macOS/iOS) | Safari → Preferences/Settings → Websites → Location: Allow for this site. On iOS: Settings → Safari → Location → While Using. |
| Firefox | URL bar shield or “i” icon → Permissions → Allow location. Also Settings → Privacy & Security → Permissions → Location → Allow. |
| Edge | Lock icon → Permissions for this site → Location: Allow. Or Settings → Cookies & site permissions → Location. |
Device Settings (Desktop & Mobile)
Desktop
| Platform | Steps |
|---|---|
| Windows 10/11 | Settings → Privacy & Security → Location: On. App permissions: enable for browsers. Turn Wi-Fi On. Restart browser. |
| macOS | System Settings → Privacy & Security → Location Services: On. Enable for your browser. Toggle Wi-Fi Off/On. Restart browser. |
Mobile
| Platform | Steps |
|---|---|
| iOS (iPhone/iPad) | Settings → Privacy & Security → Location Services: On. App → Location: While Using the App. Enable Precise Location. Turn Wi-Fi On. |
| Android | Settings → Location: On. App permissions → your browser/app → Allow while in use. Turn Wi-Fi + Bluetooth scanning On. |
On phones, enable Precise Location and keep Wi-Fi ON for best accuracy.
Wi-Fi / GPS Tips
- Turn Wi-Fi ON even if you use Ethernet or mobile data (helps network-based positioning).
- Move near a window or go outdoors for a minute to improve GPS lock.
- Disable VPNs, proxies, private DNS, and battery saver while verifying.
- Use a personal network. Corporate networks or hotel captive portals can break location.
- Set Date/Time to Automatic and Region to United States.
Common Errors & Fixes
| Error | What it Means | Fix |
|---|---|---|
| Permission denied | Browser/device blocked location. Allow access, then reload the page. | Follow browser/device steps, then re-run the Location Test. |
| Position unavailable | Weak GPS/Wi-Fi. Turn Wi-Fi on, try another network, or step near a window. | Follow browser/device steps, then re-run the Location Test. |
| Timeout | Signal too slow. Retry after toggling Airplane Mode (mobile) or Wi-Fi (desktop). | Follow browser/device steps, then re-run the Location Test. |
| VPN/Proxy detected | Turn off VPN/proxy/private DNS; use a standard residential connection. | Follow browser/device steps, then re-run the Location Test. |
Related Guides
Verify Location — FAQ
Do I have to enable Wi-Fi if I’m on Ethernet?
Yes—laptops often use Wi-Fi network triangulation to validate state location even when the connection is via Ethernet. Turn Wi-Fi on.
Why do I need to disable VPN or private DNS?
Regulated casinos must confirm you are inside a legal state. VPNs/proxies can mask location and are typically blocked.
My phone shows the right city, but the site still rejects me. Why?
Your device may report a coarse or cached location, or your network may route traffic oddly. Enable Precise Location, toggle Airplane Mode, and try Wi-Fi + cellular together.
Do I need to keep location on all the time?
Only while playing. Choose “Allow While Using the App/Site” so the casino can verify during sessions.
Will using a work laptop be a problem?
Sometimes. Corporate VPNs/firewalls can interfere. A personal device on a home network usually works best.